Privacy Policy
This Privacy Policy explains what data is processed when customers subscribe to or use Docgen AI.
Data we process
- Customer identity and billing data required to process subscriptions through Paddle, such as email address and transaction identifiers.
- Service usage data required to validate subscriptions, enforce usage limits, and issue or rotate API keys.
- Technical logs reasonably necessary for security, fraud prevention, diagnostics, and abuse detection.
Why we process data
We process customer data to deliver the purchased subscription, secure the service, provide support, and comply with legal or tax obligations.
Billing payment details are processed by Paddle according to its own payment and compliance infrastructure.
Sharing and processors
We share data only with service providers required to operate the service, such as payment infrastructure, hosting, and email support tools.
We do not sell customer personal data.
Retention and requests
We retain account and billing records for as long as reasonably necessary for service continuity, legal compliance, fraud prevention, and accounting.
Privacy requests can be sent to store.aiprime@gmail.com.